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FREE Event
Length: 45 minutes
Does your heart race when it’s your turn to call a family during a critical incident? Turn that anxiety into confidence with Cornerstone Safety Group’s powerful new webinar. Discover a proven 3-phase communication system that transforms difficult emergency calls into trust-building conversations. Learn how to calm emotions, deliver clear updates, and guide families through even the toughest moments with compassion and control. Equip yourself and your team with the tools to handle any call with professionalism and empathy.
Key Takeaways:
Master a structured, confidence-building communication protocol for critical incidents.
Learn to turn technical or medical details into clear, reassuring messages.
Gain ready-to-use techniques for handling defensive, minimizing, or unresponsive families.
FREE Event
Length: 45 minutes
Does your heart race when it’s your turn to call a family during a critical incident? Turn that anxiety into confidence with Cornerstone Safety Group’s powerful new webinar. Discover a proven 3-phase communication system that transforms difficult emergency calls into trust-building conversations. Learn how to calm emotions, deliver clear updates, and guide families through even the toughest moments with compassion and control. Equip yourself and your team with the tools to handle any call with professionalism and empathy.
Key Takeaways:
Master a structured, confidence-building communication protocol for critical incidents.
Learn to turn technical or medical details into clear, reassuring messages.
Gain ready-to-use techniques for handling defensive, minimizing, or unresponsive families.