The Cornerstone Blog
Providing insights, updates, and guidance to the experiential education & travel industry
When the Hardest Conversations Happen in the Hardest Moments
It’s day six of a backcountry program. The weather’s been unpredictable, one participant is homesick, and everyone’s running on less sleep than they’d like. A staff member snaps during a debrief, and tension ripples through the group. Sound familiar?
Moments like these aren’t unusual in travel, adventure, and wilderness programs. They’re part of what makes this work both challenging and meaningful. But when stress piles up, communication often breaks down — and that’s when small misunderstandings can turn into big conflicts.